For many school leavers with disability, the hardest part of a new job isn’t the work itself – it’s figuring out how to get there on time every day. Navigating buses, trains, or coordinating lifts can be stressful until you build up some confidence. The good news is that travel skills can be learned, practised, and strengthened over time with the right support. This guide will walk you through practical steps to boost your transport confidence for work – from reading your roster and planning routes, to practising the trip, managing delays, and knowing what to do if something goes wrong. Throughout, we’ll keep it conversational and youth-friendly, with actionable tips you can start using today. And remember, you’re not alone in this journey – Next Gen Youth Employment is here to help you practice travel safely during your School Leaver Employment Supports (SLES) program, build routines, and create the real-world independence that employers value.

Why Travel Training Matters for Work and Independence

Learning how to travel independently is a game-changer. It opens up your world beyond your immediate neighborhood. By learning to use public transport on your own, you can make choices about where you go and when without relying on others. This freedom means you can attend social events, pursue hobbies, or take on opportunities that were out of reach before. More importantly for work, travel independence allows you to reach different job sites or training opportunities more easily, bringing you a step closer to achieving your career goals. In short, mastering the commute empowers you to chase your dreams and live life to the fullest, one journey at a time.

From an employer’s perspective, being able to get yourself to work reliably is a highly valued skill. Punctuality isn’t just a nice-to-have – it’s often seen as a reflection of your professionalism and reliability. Employers often view punctual employees as dependable and trustworthy team members. Showing up on time consistently demonstrates dedication and respect for the job and your colleagues. It can even lead to more opportunities at work, since your boss knows they can count on you. In other words, learning how to navigate transportation and manage your time well doesn’t just get you to work; it also helps you shine on the job. Travel training is therefore not just about getting somewhere – it’s about building confidence and independence that carry over into all aspects of adult life.

And let’s not forget the bigger picture: these travel skills help you feel more connected to your community and open doors to education, social activities, and friendships as well. Safe travel is part of everyday life. If uncertainty about buses or trains has been holding you back, learning how to overcome that will boost your confidence immensely. Many people with disability avoid using public transport simply because they lack the knowledge or skills to access it – but with the right training, that barrier can be overcome. Travel training offers a path to independence, helping you participate in work and community without having to rely solely on family or carers for rides.

Next Gen Youth Employment recognises how crucial these skills are. As a specialised SLES provider, we know that getting to work on time is a fundamental part of keeping a job. That’s why travel training (like learning to use public transport safely and plan your routes) is one of the core SLES independence skills we focus on. Developing these capabilities during your transition from school to work makes you more job-ready and confident. Employers notice when a young person can manage their commute responsibly – it shows independence and problem-solving, qualities every boss appreciates. So, investing time in travel training now will pay off when you start impressing employers with your reliability!

Reading Your Roster and Planning Ahead

A great day at work actually begins the night (or week) before. It’s important to get into the habit of checking your work roster or schedule as soon as it’s available. Knowing when you’re expected at work is the first step to figuring out how to get there on time. Mark your work days and start times on a calendar or in your phone, and set reminders if that helps. If your shifts change week to week, make it a routine: for example, every Sunday evening, review the coming week’s roster. This way there are no surprises and you can plan each commute in advance.

Once you know your start time, work backwards to plan your journey. A good rule of thumb is to arrive at least 10-15 minutes before your shift starts – that gives you a buffer for unexpected delays and time to settle in before work. Being on time actually means being ready to start work at your start time, not just arriving at the door at that exact minute. So aim to get there a bit early. Now, how do you make that happen?

Start by choosing your mode of transport. Will you be taking the bus? A train? Both? Or getting a lift in a car? For public transport, use journey planning tools to map out the best route. In Australia, each state has its own journey planner apps or websites (like the PTV app in Victoria, or Transport for NSW trip planner, etc.), and Google Maps is handy everywhere. Input your workplace as the destination and your arrival time goal, and the app can suggest departure times, routes, and connections. Pay attention to which bus or train line you need, which stop to catch it from, and the timetable. It’s wise to look at the schedule for the time you’ll be traveling – for instance, a 7:00 AM train might run more frequently or differently than a mid-day train. Note the departure time of the service you plan to catch, and consider writing it down or saving it on your phone.

If you’re not using an app, you can plan the old-school way: check printed timetables or the transport authority’s website for schedules, and use a map to figure out your route. Either way, planning your journey means figuring out:

• What time you need to leave home. Account for the time to walk to the station or bus stop, or to get a ride there.
• Which specific bus/train/tram you’ll catch. Know the route number or train line and the scheduled departure time.
• Where to get off. Know the name of your stop/station near work. If you have to transfer (say from train to bus), note where and how.
• How long the trip takes. This helps you gauge when you’ll arrive. Remember to add that 10-15 minute buffer at the end.

For example, if you start work at 9:00 AM, and the trip takes 45 minutes, you might plan to arrive at 8:45. If it takes you 10 minutes to walk from the station to work, you’d want to be off the train by 8:35. That might mean catching the 7:50 train, factoring in walking time on each end. Work it out step by step. It sounds obvious, but doing this calculation ahead of time prevents last-minute panic.

Time management is a skill you’ll keep improving. In SLES programs like ours, young people build time management skills alongside travel skills – like learning to stick to schedules and meet deadlines as part of being independent. Reading your roster promptly and planning your commute are real-world ways of “sticking to a schedule.” You’re basically making punctuality a habit, and that’s a fantastic soft skill to have. If math or reading timetables isn’t your strength, don’t worry – there are ways to make it easier:

• Use visual schedules or alarms. For example, if you know you need to be at the bus stop by 7:30 AM, set an alarm for 7:20 as your “leave the house” warning.
• Print out or screenshot the timetable. Highlight the trip you intend to catch.
• Ask for help at first. It’s completely fine to sit down with a parent, carer, or a Next Gen Youth Employment coach to plan your first few trips. Over time you’ll get the hang of it and be able to do it on your own.

Remember, planning ahead also means having your fare sorted out. If you use a travel card (like a myki in Victoria or Opal in NSW), make sure it’s topped up with enough balance before the day of travel. If you need to buy a ticket, factor in time to do that. Little things like these can cause delays if left to the last minute, so handle them beforehand.

Practice Makes Perfect: Building Transport Confidence

Even with a solid plan on paper, it’s totally normal to feel nervous the first few times you venture out on a new route – especially alone. That’s where practice comes in. Just as you might practise a speech or rehearse for a school play, practising your commute can build confidence and work out any kinks. At Next Gen Youth Employment, we often help our participants do trial runs to get comfortable with their work travel. Here’s a simple practice plan you can try, gradually becoming more independent each week:

Week 1: Travel with support. Do a test run of the trip with a support person alongside you. This could be a parent, sibling, friend, or a support worker from your SLES program. For instance, take the exact bus or train you plan to catch for work, at the correct time, and go all the way to the workplace (or at least to the stop). Having someone with you the first time can ease anxiety. Use this opportunity to note important details: How long did it actually take? Were there any tricky parts, like finding the right platform? Did you feel comfortable with the crowd at that time? Discuss these with your support person. If something unexpected happened (maybe a delay or a detour), you’ve got backup and can problem-solve together.

Week 2: You lead the route with a buddy. Now try the same trip again, but you take the lead. Your support person can still come along, but let them be more of a passive presence. You be the one to buy the ticket, check the timetable, and decide when to get off. Act as if you’re on your own, with them just shadowing you. This is a great way to build decision-making confidence while still having a safety net. If during this week 2 practice you feel okay, you might even try doing the return journey (from work back home) by yourself and just have your support person meet you at the destination in case you need help. Gauge what level of support feels right – the goal is to stretch yourself a bit while still feeling safe.

Week 3: Independent trial. Time to try a solo trip. Pick a day when you don’t have a high-pressure commitment at work (maybe a weekend, or a day off before you actually start the job, or a short shift day) and do the entire journey alone. Let someone know your plan and have your phone charged and handy, but attempt to go from home to workplace independently. You’ll likely find that because you already did it twice before, it’s far less scary now. After the trip, evaluate how it went. Did you get there on time? How was your anxiety level – lower than before, hopefully? If anything went wrong, what did you do to fix it?

This gradual “training wheels” approach lets you build skills step by step. Hands-on practice by taking actual trips with a guide is a proven part of travel training. Each time, you’re not just learning the route, you’re also building your confidence and problem-solving skills in real situations. If three weeks isn’t enough, that’s fine – repeat any step until you feel ready to progress. The timeline is less important than the gradual increase in independence. In our experience, this approach builds confidence gradually – you try things at your own pace, in a safe and supportive setting. Over time, these real-world experiences reduce anxiety and encourage greater independence.

Public transport confidence comes with practice. If you’re learning how to ride a bus or train for the first time, it’s okay if it feels a bit overwhelming. Travel training programs often include teaching the basics: reading signs, recognizing landmarks, using apps, and so on. For example, in one program’s module on public transport confidence, participants learn how to use maps or phone apps to plan journeys, how to tap on/off with transit cards, choose safe seating, and understand where the bus or train is going. You can mirror these practices in your own training:

• Practice identifying the right bus or train: e.g., check the route number or destination display.
• Practice requesting a stop (if on a bus) or knowing which station to get off (perhaps counting the number of stops or using a smartphone GPS to alert you).
• If you have a visual impairment or intellectual disability, practice asking the driver or a fellow passenger to notify you when your stop is coming. People are often happy to help if you ask.

Finally, don’t be too hard on yourself. It’s absolutely fine to make mistakes during practice. Maybe you miss the stop and have to backtrack, or you get on the bus going the wrong direction once. Each slip-up is a chance to learn. Better to encounter them during a practice run than on your first day of work. With each rehearsal, you’ll notice your stress going down and your confidence going up. And if anxiety is something you deal with, remember that familiarity breeds comfort – the more you ride that route, the less scary it will become. Next Gen Youth Employment staff can also accompany you for a few sessions if needed, offering tips and reassurance. Our SLES participants often tell us that after a couple of supported trips, they feel “I’ve got this” and are ready to go solo.

Public Transport Tips (and Getting a Lift)

Let’s delve into some practical tips for using public transport to get to work, as well as advice if you’re arranging rides (lifts) with others.

Navigating Public Transport: Whether it’s a bus, train, tram, or ferry, each mode has its nuances, but some general tips apply to all:

Know the basics of riding: Travel training will teach you how to board and exit safely, understand timetables, and find the right route to reach your destination. For a bus, that means waiting at the correct stop and flagging it down; for a train or tram, it means waiting on the platform behind the safety line until it stops completely. Always allow passengers to get off before you attempt to get on.

Using your travel card or ticket: In most places in Australia, you’ll use a reloadable card (like myki, Opal, go card, etc.). Learn how to top it up (many convenience stores, stations, or online options exist) and how to tap on and tap off correctly so you’re paying the right fare. Practice using the card so you’re not fumbling at the card reader when the bus arrives. If you have a concession card due to disability or student status, ensure it’s valid and carry any proof needed.

Stay aware and safe: Personal safety while travelling is important, but mostly it’s common sense. Stick to well-lit areas if traveling early morning or after dark. Choose a seat near the driver or near other people if that makes you feel safer (and if you have a mobility issue, use priority seating or spaces for wheelchair users as needed). Keep your belongings secure – backpack zipped, phone in pocket or hand. Being aware of your surroundings also means keeping an eye out for your stop approaching.

Accessibility needs: If you use adaptive equipment (like a wheelchair, walker, white cane, hearing aid, etc.), make sure you know how it works on transit. For instance, if you’re in a wheelchair, you might need to know how to signal the driver to lower the ramp or secure your chair. If you’re deaf or hard of hearing, familiarize yourself with the visual display of stops since you may not hear announcements. If you have sensory sensitivities, consider carrying noise-cancelling headphones or sunglasses – whatever helps you handle stimuli. Modern transit systems and staff are usually quite accommodating, but it helps to be prepared and advocate for what you need.

Using apps and tech: As a commuter in 2026, your smartphone can be your best friend. Journey planner apps can give you live updates, so you’ll know if your train is delayed or if the bus is running late. Some apps even show how full a service is (so you can anticipate crowd levels). There are also accessibility apps, for example, those that vibrate when your GPS location is near your destination – useful if you can’t rely on hearing announcements or seeing landmarks. Learning to use these digital tools is often part of travel training these days, and it can significantly boost your independence. By inputting destinations and following directions on an app, you gain the freedom to travel new routes on your own, checking schedules and finding alternative options if needed.

Getting a Lift (Car Rides): Perhaps public transport isn’t readily available for your route, or maybe anxiety or physical limitations mean you prefer getting a ride from someone – a parent, sibling, friend, or rideshare service. Many school leavers start out with family giving them lifts to work. Here are some strategies if that’s your situation:

Plan the pickup/drop-off times clearly. Just like a bus timetable, treat your arranged ride with the same seriousness. If Dad is driving you, work out what time you need to leave and make sure he agrees and is reliable with that time. It can help to set a reminder for the driver as well if needed (“Dad, remember we need to leave by 8:15 tomorrow for my shift”).

Have a backup driver if possible. Life happens – your primary driver could get sick, the car might not start, etc. Identify another person who could step in if needed (another parent, a neighbor, or a friend’s parent). It’s a good idea to have their contact info and discuss the possibility with them in advance. For example, “Uncle Joe, if I ever miss my bus or Mum’s car breaks down, could I call you for a lift to work?” People are often willing to help occasionally, especially if you’ve planned it ahead.

Consider rideshare or taxis for emergencies. If you have a smartphone, apps like Uber or Ola can be a safety net (assuming you have the financial means or a card set up). It might be worth discussing with your family whether taking a rideshare is okay in a pinch and ensuring you know how to do it. Keep some emergency cash as well, just in case you need to grab a taxi and you can’t use an app. It might feel strange to think about taking a taxi to work, but if the alternative is not showing up at all, it’s good to have that as an option.

Don’t become too dependent on one person. While getting a lift can be convenient, try not to rely 100% on a single solution without a backup. Even if your plan A is a car ride, you could still learn the public transport route as a backup plan. That way, if your usual lift falls through, you know another way to get there. For instance, maybe there’s a bus that’s not as convenient but could work in an emergency. Or perhaps you could carpool with a coworker if needed. Always good to have Plan B and Plan C when it comes to transportation.

Communicating with your driver/s is also key. If you’re getting a lift and your schedule changes (e.g., sudden overtime or shift change), let them know as soon as possible. Treat it professionally – your driver is doing you a favour or it’s a mutual arrangement, so keep them in the loop. Good communication prevents last-minute scrambles and maintains good relationships.

Expect the Unexpected: Your Backup Plan for Delays

Even the best-laid travel plans can hit a snag. Buses run late, trains get cancelled, cars break down, you name it. The difference between a minor hiccup and a major crisis is having a backup plan. When you’ve thought ahead about “what if…”, you can handle setbacks calmly and avoid panic. In fact, a big part of travel training is developing problem-solving skills for unexpected events. Let’s talk through how to create a step-by-step backup plan for common scenarios, and how to communicate with your employer if things go wrong.

Stay Calm and Assess: First and foremost, if something goes awry – say your bus is running late or you just realized you left the house later than intended – take a deep breath. Remind yourself that you have the skills to handle this (or at least a phone to call for help). Panicking will only cloud your thinking. Many travel training programs actually teach students how to stay calm and problem-solve if they miss a train or need assistance. It’s a skill you can practice: when a curveball comes, focus on action rather than stress.

Step-by-Step “The Bus/Train is Late” Plan:

Check for information. If your bus or train hasn’t shown up on time, look for information on what’s happening. Is there an electronic display or announcement about delays? Check the transport app if you have internet access; often it will tell you if the service is delayed and by how many minutes, or if it’s been cancelled. Knowing the situation guides your next move. For example, if it’s a 5-minute delay, that’s usually manageable; if the service is cancelled, you’ll need Plan B.

Inform your workplace if needed. If it becomes clear that you will be late, let your supervisor or employer know sooner rather than later. A quick phone call or text can go a long way. Many bosses are understanding about genuine public transport issues, especially if you give them a heads-up. You might say something like: “Hi [Manager’s Name]. I’m at the station, but the train I planned to catch was cancelled. I’m on the next one, but it means I’ll be about 15 minutes late. I’m really sorry about this – I wanted to let you know immediately. I expect to be there by [new arrival time].” This kind of message is honest and proactive. It shows that you respect their time. Communicating changes to your supervisor is professional and important, even if it feels a bit intimidating to admit you’re going to be late. Trust me, a short apology and new ETA is much better than arriving late with no explanation. (Tip: Save your workplace’s contact number in your phone so you don’t have to look it up in a panic.)

Take the next available option. If your original bus/train isn’t coming, look at what’s next. Is there another route that can get you close to work? Sometimes different buses go to the same interchange or a train can get you to a nearby station and you can walk a bit. Use your app or ask a transit staff member if available: “Is there another way I can get to [destination]? My usual bus hasn’t arrived.” People are generally helpful. You might end up on a different line or a different connection, and that’s okay as long as it’s heading the right direction. If the next bus/train is a long way off, then consider other modes: is it a short enough distance for a taxi or rideshare to be feasible? If you have that emergency cash or Uber app, now’s the time to use it. For example, if the train line is suspended and you absolutely need to get to work, an Uber might be worth the cost for that day.

Contact your backup (if applicable). If you arranged with someone (like a family member or friend) that they could rescue you in a pinch, give them a call. Perhaps Dad can drop you off on his way to work if you call him right now. Or maybe a coworker lives nearby and could give you a lift if they haven’t left home yet. It can feel awkward to ask, but when you’ve pre-discussed it, it’s easier: “Hey, the bus isn’t coming and I know you’re not far – any chance I could catch a ride with you today? I can chip in for petrol.” Use this option sparingly and kindly.

While waiting, stay safe and use time wisely. If you’re stuck waiting 20 more minutes for the next train, find a safe spot to wait (well-lit, with other people around or in view of CCTV). Use the time to update your boss, as mentioned, and then maybe quickly review anything you needed to know for work, or just listen to music to stay calm. Sometimes delays are completely out of your control – the key is you’ve communicated and you’re making do. Try not to dwell on frustration; focus on what you can do.

Learn for next time. After the incident, think about whether you need to adjust your routine. Was this a one-off unforeseeable event, or could you tweak something to avoid it? For instance, if your bus is frequently late, maybe catching one bus earlier each day would consistently get you to work early (you can grab a coffee or relax before your shift rather than stress about being late). Or if a certain train line is unreliable, perhaps there’s an alternate route worth considering even if it means a longer walk. Each challenge can teach you something: perhaps carrying an emergency timetable printout or saving the transit helpline number in your phone.

Other common scenarios and backup tips:

If you miss your stop or train transfer: Don’t panic. It happens to everyone at some point. If you’re on a bus and realize you went past your stop, you have a few choices. You can get off at the next safe stop and either walk back (if it’s not far) or catch a bus going the opposite direction. For trains, if you miss your station, just get off at the next one and look at the departure board for a train heading back. It might cost you a little extra time, but you’ll get there. Build a bit of extra buffer for the first week of work just in case you overshoot like this. Always keep the workplace informed if the delay is significant.

If you get lost: Maybe you got off at the wrong stop and suddenly nothing looks familiar. First, find a safe spot and try to figure out where you are – use your phone’s map or ask someone (like a shopkeeper or a passerby – “Excuse me, I’m looking for [landmark or address]. Could you point me in the right direction?”). It’s a good idea to carry the address of your workplace written down, so if your phone dies or something, you can show it to a taxi driver or a stranger to get directions. Again, have the work’s phone number handy to inform them if it’s going to take extra time for you to arrive. In training, we sometimes simulate this – like “what would you do if you took the wrong bus?” – to build that problem-solving mindset. The key is having a plan and not being afraid to ask for help.

If your ride doesn’t show up: If you rely on a person (say a parent) to drive you and they’re a no-show (slept through an alarm, perhaps), have a plan. After a 5-minute grace period, try calling them. If no answer and you risk being late, revert to public transport or another backup. Keep some taxi money as mentioned. Also, establish a rule with your driver beforehand: “If you’re not here by X time, I will take the bus so I’m not late.” That way no one’s feelings get hurt – you both know the drill.

One more aspect of backup planning is dealing with anxiety around “what if things go wrong.” It’s completely natural to worry about scenarios like missing the bus or getting on the wrong train, especially if you have an anxiety condition. One way to cope is to actually practice the “what ifs.” For example, during a practice session you could intentionally go one stop further or even take a slightly wrong turn, just to practice recovering. It sounds odd, but it can demystify the fear. You learn that even if the worst happens, you can handle it. As the NSW Department of Education notes, students learning to travel independently often experience anxiety about things not going to plan, so a good travel training program will work through those situations and backup strategies in advance. The more you discuss and practice them, the less scary they become.

To summarize, having a backup plan means:

• Carrying important info (phone, charger or battery pack, workplace number, a written address, emergency money).
• Knowing alternative routes or options.
• Communicating quickly and professionally with your employer about delays.
• Keeping your cool and problem-solving step by step, rather than freezing up.

If you prepare these in advance (maybe even write down your backup plan steps as a checklist to keep in your bag), you’ll find that an unexpected delay doesn’t throw you off completely. You become the person who can handle surprises – which is a huge confidence boost and something employers quietly appreciate, too (adaptability is a great trait!).

Creating a Consistent Travel Routine

One secret to always being on time is turning your commute prep into a routine that you follow every day. Routines take the guesswork out of the morning rush. When you have consistent habits – especially as a person who might have trouble with memory or organization – you’re less likely to forget things or run late. Here are some tips for building a solid routine around your work travel.

Pack and prep the night before. Mornings can be hectic, and if you experience any cognitive or sensory issues, the morning rush might be especially challenging. Simplify things by getting as much ready as possible the evening prior:

Pack your work bag: Include your wallet (with travel card or tickets), keys, work ID, any documents or tools you need for your job, and a charger or battery pack for your phone. Don’t forget any health essentials – medication, inhaler, etc., if you need them during the day.

Prepare your lunch/snacks and water bottle: If you bring food, have it ready to grab from the fridge. It saves time (and money) and can be a comfort if delays happen and you get hungry.

Check the weather and lay out clothes: If it’s going to rain, pack an umbrella or raincoat. If it’s a hot day, a hat and sunscreen might be wise (especially if you have to wait outside for a bus). Having your work outfit decided and laid out, including any uniform pieces and comfortable shoes, removes another morning decision. This is helpful for those who struggle with executive function in the morning.

Review your route: It can become a habit to glance at your transport app or the news to ensure there are no major disruptions expected on your line. Also double-check your departure time from home. This quick review, kind of like a pilot’s pre-flight check, can reassure you that you’re set. As one program suggests, “develop simple habits that help travel feel predictable, such as packing ahead or reviewing your route before leaving home”. Predictability = less anxiety.

By doing these tasks ahead of time, your morning becomes a simpler sequence: wake up, get dressed, grab your stuff, and head out the door.

Give yourself enough wake-up time. Calculate backwards from when you need to leave home. If you must leave by 7:30 AM and you know you move slowly in the morning, don’t try to roll out of bed at 7:15 – it won’t work. Be realistic. Maybe you need an hour to shower, dress, eat breakfast, and get ready; maybe more if certain tasks (like personal care or eating) take longer due to your disability or just personal style. Set an alarm (or multiple alarms) accordingly. If you have trouble waking up, put your alarm on the other side of the room so you physically have to get up to turn it off. And maintain a consistent sleep schedule as much as possible; it’s easier to wake up on time if you’re not utterly exhausted or off your routine.

Build in a small time buffer for leaving. Try to be ready to go 5-10 minutes before you actually need to depart. That way, if you suddenly can’t find your left shoe or the train card, you have a few minutes to breathe and look, rather than already being late. Some people even set their clocks a few minutes fast to trick themselves – do whatever works for you.

Make a checklist and put it by the door. This is especially useful if you have memory challenges or ADHD, for example. A visual checklist can prevent the classic “Oh no, I forgot my ______” moments. It might include items like:

• Phone (and is it charged?)
• Wallet (with travel card/money, ID)
• Keys (house key, car key if driving)
• Work badge or uniform item (if applicable)
• Lunch or any food needed
• Medication (if you need to take something during the day or keep it with you)
• Any daily essentials (glasses, hearing aids with extra batteries, etc.)
• Water bottle
• Umbrella/jacket (if needed for weather)

Check them off (mentally or literally) before you leave. Over time it’ll become muscle memory.

Create a morning travel ritual to ease anxiety. If you find mornings stressful, incorporate a small calming ritual that doesn’t take much time. For instance, you might make a cup of tea and spend 5 minutes sipping it while looking at the morning light outside – a moment to center yourself. Or listen to a favorite pump-up song while you’re getting dressed to put you in a positive mood. Some Next Gen Youth Employment participants have found that listening to the same short playlist every morning becomes an audio cue that it’s time to get going (and by the last song, they know “time to head out now”). These little routines can reduce anxiety because your brain starts to recognize “okay, we’re in the going-to-work mode now,” which can be grounding.

Routines for after work (for the next day prep): When you get home, try to put things where they belong so you’re set for the next day. For example, recharge your electric wheelchair or communication device overnight if you use one. Or put your myki/Opal card back in your wallet (some people take it out to tap and then drop it in a pocket – that’s how cards get lost or forgotten the next day!). If you have multiple days of work, get into a cycle like: every evening, prep lunch and clothes; every Sunday, top up the travel card; every pay day, set aside some budget for transport, etc. Initially it might feel like extra work, but soon it’ll be second nature and you’ll thank yourself each morning.

Lastly, celebrate your routine. It might sound silly, but keeping a routine is an accomplishment, especially if you’ve struggled with organization before. When you consistently show up to work on time for a week, treat yourself or at least give yourself a pat on the back. You’re proving to yourself (and others) that you can handle this responsibility. Over time, these habits will make the whole idea of “getting to work” feel much less daunting – it’ll just be what you do, like second nature.

Adapting to Different Needs: Accessible Travel for All

Everyone’s needs are a bit different when it comes to travel. What’s easy for one person might be challenging for another. The key is to find strategies and tools that work for you. Travel training is not one-size-fits-all – in fact, it’s usually tailored to each person’s abilities, whether cognitive, physical, sensory, or otherwise. Let’s explore some adaptations and tips for different needs, keeping things non-clinical and practical.

Cognitive or learning differences: If you have an intellectual disability, autism, or another cognitive condition that affects processing or memory, consider these tips:

Break the journey into steps. Instead of thinking “I have to get to work,” think: “Step 1: walk to bus stop. Step 2: catch bus number 123. Step 3: get off at X Station,” etc. You can carry a small card or paper with these steps written in simple words or even pictures (a picture of a bus, a picture of the station). This way, if you get flustered, you can literally follow the steps.

Use visual aids or social stories. Some people benefit from going over a “social story” about using public transport – basically a simple story with pictures that describes taking the bus, what to do, how to behave, what challenges might come up. It can prime you for the experience. Similarly, using colour-coded maps or highlight markers on your route map can make it easier to follow.

Practice communication. If speech or communication is a challenge, it might help to carry a note or use an app that can show or speak a request. For example, you could have a pre-written note on your phone saying “Excuse me, I need to get off at [Station Name]. Could you let me know when we get there?” that you can show to the bus driver or a fellow passenger. Travel training often involves refining social and communication skills with the public and transport staff, so don’t be shy to interact – with a little preparation, you can do it.

Routine, routine, routine. People with cognitive disabilities often thrive on routine, so once you figure out a good route and plan, try to stick to it consistently. Same wake-up time, same bus, same everything – until you are comfortable. Consistency will help reduce anxiety and confusion.

Physical disabilities or mobility challenges:

Know your accessibility features. Research if your route is wheelchair accessible. Most city buses now are low-floor and have ramps, but some rural or older services might not. Trains usually have marked boarding points for wheelchair users (with either a raised platform section or staff with a ramp). Tram networks can be tricky if stops aren’t level with the tram, so identify the accessible stops. There are apps and transit websites that show accessible stations and even elevators (critical if you can’t do stairs – always check if the station’s lift is operational, as a broken elevator can derail your trip).

Plan for extra time. If you use mobility aids, factor in a bit more time to board and disembark. The bus driver should wait until you’re secure, but giving yourself those extra minutes ensures you’re not rushing. If you move at a slower pace, leaving earlier is worth the peace of mind.

Carry spares/chargers if needed. For example, if you have a powered wheelchair or scooter, make sure it’s charged fully. If you use any prosthetic or aid that could have an issue (like a flat tire on a wheelchair), have a contingency or repair kit. It might be rare, but being prepared means a minor hiccup won’t strand you.

Comfort and health. Bring water, especially in hot weather, because pushing a wheelchair or using crutches can be exerting. If you have chronic pain or fatigue, pace yourself – maybe you need to catch an earlier bus so you’re not physically stressed by a fast walk. It’s okay to prioritize your well-being; arriving in one piece is more important than squeezing out an extra 10 minutes of sleep.

Sensory considerations (Autism, sensory processing issues, etc.):

Travel during off-peak if possible initially. Crowds, noise, and commotion can be overwhelming. If your work start time is flexible or if you’re just practising, try to choose a time when buses/trains are less crowded. As you gain confidence, you can tackle busier times if needed. Some workplaces (as a reasonable adjustment) might allow a slightly shifted schedule to help you commute when it’s quieter – something to consider discussing if sensory overload is a major issue.

Use sensory tools. Noise-cancelling headphones or earplugs can dampen overwhelming sounds. Sunglasses or a brimmed hat can help with bright lights or the chaotic visual input of a busy station. Some people carry a subtle sensory toy or stress ball; if it calms you to fiddle with something, go for it (just ensure it’s not too distracting to you either). Having your favorite music or a familiar podcast can give your brain something consistent to focus on amid the sensory chaos.

Identify quiet zones or spots. For example, on trains in some cities there are quiet carriages (though not always enforced, but it’s worth trying). On a bus, maybe sitting toward the front near the driver where there’s a bit more order, or conversely maybe the back is less claustrophobic – find where you feel most comfortable. If fluorescent lights bother you, sitting by the window in natural light might help.

Communicate needs if necessary. If you’re travelling with a support person initially, they can help gently shield you from triggers (like standing so you have a bit of space). Once alone, if something is problematic (e.g., someone’s music is too loud), you can move or politely ask or just use your own headphones as a barrier. It’s okay if it’s not perfect; over time, you’ll develop coping mechanisms for the sensory aspects of commuting.

Managing anxiety:

We’ve touched on some of this earlier, but it deserves emphasis. Anxiety can make every step of travel training feel daunting. One technique is gradual exposure – which you’re already doing by practicing in increasing levels of independence. Each time you successfully navigate a trip, even if it had hiccups, it’s proof to your anxious brain that you can do it.

Prepare “what if” solutions (which we did in the backup plan section). Often anxiety is about the unknown. When you have a clear plan for those unknowns, the anxiety can diminish.

Mindfulness and grounding techniques: If you feel a panic coming on while traveling, practice a grounding exercise. For example, the “5-4-3-2-1” method: look around and name 5 things you see, 4 things you hear, 3 things you feel (tactilely), 2 things you smell, 1 thing you taste. It can pull you out of spiraling thoughts. Even just slow deep breaths and reminding yourself “I’m okay, I’ve prepared for this” can help. Some people find comfort in having a small card in their wallet with a calming phrase or reminder to themselves.

Use support networks: If you have a therapist or counselor, discuss your travel goals with them – they might help with coping strategies. Also, peer support can be huge; maybe another friend with a disability who has mastered public transport can share tips or even accompany you once. At Next Gen Youth Employment, our youth coaches often share success stories of others to show you it’s possible, and they might pair you up with a peer for moral support. You’re not alone, and it will get easier with practice.

In essence, accessible travel is about problem-solving and using resources. Between the transit authorities (which often have accessibility services and helplines), technology aids, and supportive training, you can craft a way for you to commute that works. It might not look exactly like everyone else’s commute, and that’s fine. Maybe you leave earlier, maybe you take a slightly longer route that avoids a crazy interchange – whatever reduces barriers is valid. The goal is independence, not necessarily speed or luxury. And each adjustment you make is building your resilience and autonomy.

Next Gen Youth Employment: Your Partner in Travel Training

By now, you have a sense that getting to work on time takes some effort – planning, practice, and maybe a pinch of courage. The journey might feel challenging, but you don’t have to navigate it all by yourself. This is exactly where Next Gen Youth Employment (NGYE) comes in as a partner in your corner. We specialise in helping school leavers with disability build the real-world skills that employers value, and travel training is a key part of that.

Under the SLES program, travel training is already built into the supports we provide. That means when you join Next Gen Youth Employment’s SLES, you can expect personalised help with learning how to travel independently to work or training. Our team understands that every young person’s situation is unique – some might have never taken public transport before, others might just need help fine-tuning their time management or finding accessible routes. We start at your level.

Here’s how Next Gen Youth Employment can help you get travel-ready:

Personalised travel plans: Just as we tailor your employment goals, we also tailor your travel training. Our youth coaches will sit down with you to understand your route to your job or work experience placement. We’ll help map it out and even accompany you initially if you’re nervous. Think of us like your co-pilot until you’re ready to fly solo. This is similar to how Mambourin (another provider) describes their approach – choosing a destination with you and practicing real trips so you feel supported. At Next Gen, we do the same, ensuring the practice is fun, safe, and relevant for you.

Building confidence through gradual exposure: We often use the step-by-step approach we outlined earlier. In Week 1, maybe your Next Gen coach or support worker travels with you to that new volunteering site. Week 2, you lead the way while they quietly observe. Week 3, you try it alone but with us on standby if needed. Our aim is to build your confidence gradually in a setting that feels safe and supportive. We celebrate your victories (like that first solo trip) and troubleshoot any issues together.

Realistic problem-solving and safety skills: Next Gen coaches are experienced in travel training, so we know the common pitfalls and fears. We will literally practice scenarios with you – for example, “What will you do if the bus is late?” – so you have rehearsed answers. You’ll learn to handle the unexpected not just in theory, but by actually going through it with us by your side. By the time you’re independent, you’ve already dealt with a missed stop or a timetable change during training. This makes you the expert of your own commute. We also ensure you know personal safety basics: road safety, stranger awareness, who to contact in an emergency. Your well-being comes first.

Integration with time management and work prep: Travel training with Next Gen YE isn’t isolated from your other employment skills – we integrate it. For example, as you learn to catch the 8:00 AM bus, we also work on your morning routine and punctuality as part of your time management training. As Scope Australia notes, SLES ties travel training with time management because both are crucial for independence at work. We’ll help you create those routines (like packing your bag the night before) and even role-play calling your boss if you’re stuck, so you’re comfortable doing it in real life.

Support for a range of disabilities: Our team is trained and sensitive to diverse needs. We’ve helped young people with physical disabilities plan wheelchair-accessible routes and practise using ramps on buses. We’ve worked with autistic youths to do trial runs during quieter hours to build up tolerance for busier times. We’ve used visual supports and repeat practice for those with intellectual disabilities until they master their route. And we do it all without making it a clinical, boring exercise – it’s person-centered and empowering. At the end of the day, you are in control; we’re just helping you gain the skills. As one of our core values highlights, it’s a partnership that includes families and communities too – so if your parent or carer wants to learn how to support your travel goals, we involve them and share strategies (they can continue encouraging your independence at home, building on what we do).

Confidence that employers notice: We continuously remind you (and your family) why this matters – because when you show up reliably, confidently, independently to your work or placement, it sends a powerful message. It says, “I can handle responsibility. I can problem-solve. I’m dedicated.” Many of our participants find that once they conquer travel, other parts of working life get easier too. It’s like a domino effect: you start to believe in your own abilities more. Employers see that independence and it often raises their expectations of you (in a good way). We’ve had participants where the employer says, “Wow, you get here on your own every day – that’s awesome.” It sets a positive tone.

At Next Gen Youth Employment, we truly believe in being the bridge between school and a successful career for young people with disabilities. Teaching you how to fish (or in this case, how to catch the train) is part of that. We want you to not only get to work, but get there with confidence and pride in yourself. Our approach is hands-on, caring, and tailored – and travel training is one piece of the puzzle alongside workplace skills, communication, and all the other independence skills SLES covers.

Ready to Build Your Travel Independence?

If you’re a school leaver with a disability – or a parent of one – and this all sounds like the kind of support you need, Next Gen Youth Employment is here for you. We can help turn the anxiety of “How will I get there?” into the confidence of “I’ve got my travel sorted.” Whether you’re just starting to use public transport or you want to improve your punctuality and backup planning, our team can assist every step of the way.

Contact Next Gen Youth Employment today to find out more about our programs and how we can help you get to work on time, every time – with a solid backup plan in place! We’re happy to chat about your goals, answer any questions, and show you how our SLES program can be the launchpad for your journey to employment and independence.

Don’t let transportation worries hold you back from your dream job or that awesome internship opportunity. With the right training and support, you can go anywhere. Next Gen Youth Employment can help you practise it safely now, so you can travel confidently into your future career. Get in touch with us and let’s get you moving towards success!